Providing emergency and critical care, women’s services, advanced surgical services and many subspecialties in one of the safest communities in Western New York.
Where You Can Receive Care
1540 Maple Road
Williamsville, New York 14221
About Millard Fillmore Suburban Hospital
Located in Amherst, New York, Millard Fillmore Suburban Hospital is a 265-bed full-service hospital serving patients throughout Erie and Niagara Counties and Western New York since 1974. As part of Kaleida Health, the hospital offers emergency care, inpatient and outpatient services, advanced surgical care and specialty programs in a modern, patient-centered environment in the Northtowns.
Patients searching for a hospital in Amherst, emergency care near Williamsville or surgical services in Western New York can access comprehensive care close to home.
The care we provide
Millard Fillmore Suburban Hospital is a community hospital and teaching facility offering patients greater access to multiple subspecialty areas close to home.
24/7 Emergency Department and critical care units
Inpatient medical and surgical care including the region’s largest robotic assisted surgery program
Numerous surgical specialty areas including breast surgery, colorectal, gynecology, gastroenterology, neurosurgery, oncology, orthopedics, urology and urogynecology
Advanced maternal care, neonatology and comprehensive women’s health service.
Outpatient testing in cardiology, nuclear medicine and vascular care
Diagnostic and interventional radiology and imaging services
View the full list of services –link to full KH service list
Visiting Hours & Guidelines
Visiting hours at Millard Fillmore Suburban Hospital may vary by department to ensure patient safety and privacy.
General inpatient nursing unit visiting hours are 7 a.m. -10 p.m.
Specialty units, including intensive care and maternity services, have modified visiting policies. View our current visiting hours by specialty
Parking and security
Parking
Free on-site parking is available for patients and visitors, with valet parking available at the front entrance.
Valet parking is available at the front entrance Monday – Friday, 8 a.m. - 6 p.m. for a fee.
Complimentary shuttle service is offered Monday – Friday, 7 a.m. - 3 p.m. to assist in transportation to and from your vehicle if needed. Call (716) 568-3065 for a pickup.
Security
Visit the Information Desk at the front entrance or call (716) 568-3065 if you need assistance.
A security officer escort to and from your vehicle can be requested anytime. Request a security escort by calling (716) 568-3065.
Lost and found items are accepted and stored in the site security offices. Reasonable effort is made to contact owners of lost property.
Jump-starts and tire inflation products are available at most sites. Contact the Security office for help.
Kaleida Health Security Departments will be happy to secure any valuables you have inadvertently brought to the hospital. Simply ask your nurse to contact Security.
Patient and visitor amenities
We are committed to making each hospital visit as comfortable and convenient as possible for our patients and visitors.
Where to eat
On-site dining options are available for visitors and family members.
Café – Monday – Friday 6:30 a.m. - 11 p.m.; weekends and holidays 11 a.m. – 6:30 p.m.
The Café choices include the day’s featured soups, salads, entrée selections, sandwiches from the SubConnection and freshly made pizza from Pete’s Arena. “Grab and Go” selections of sandwiches and salads along with a variety of coffee, drinks, bottled beverages and snack items are available.
Tim Hortons - Tim Hortons is located on the first floor near the main entrance and open daily.
Strive Market - Located in the main lobby, the Strive Market offers a variety of grab-and-go snacks, beverages and prepared meals 24/7.
Gift Harbour
The hospital gift shop offers flowers, cards, comfort items and various gift options for patients and visitors.
Chapel
The Chapel, located on the ground floor, is available for reflection and prayer.
Free Wi-Fi
Complimentary Wi-Fi is available throughout the hospital campus.
Television
Television access is available in all patient rooms, free of charge. Use the TV guide for programming information at Millard Fillmore Suburban Hospital.
Public transportation
Millard Fillmore Suburban Hospital in Amherst is accessible by public transportation, with NFTA bus routes serving the surrounding communities of Amherst, Williamsville and Erie County. Patients and visitors are encouraged to check NFTA schedules when planning their visit.
Where to stay near Millard Fillmore Suburban Hospital
Families traveling from outside the Amherst area can access nearby hotel accommodations. Our team can provide information about local lodging options and preferred partner hotels when available. See a list of hotels nearby that provide a special rate for Kaleida Health patients and families or call (716) 859-CARE (2273) with any further questions.
Contact us:
For general information, use the contact us form or call the main hospital line.
Phone Directory:
Main Hospital Number
(716) 568-3600
Patient Information and Telephones
(716) 568-3100
Administration
(716) 568-6700
Admissions
(716) 568-3730
Billing Office
(716) 859-7200
Cardiology
(716) 568-6440
Childbirth Education
(716) 568-3628
Emergency Room
(716) 568-6550
Hospital Relations
(716) 568-3569
Human Resources
(716) 568-6644
Medical Records
(716) 568-6500
Nursing Office
(716) 568-3621
Physical, Occupational or Speech Therapy
(716) 568-3540
Prenatal Testing
(716) 568-6572
Radiology/X-Ray
(716) 568-6400
Security
(716) 568-3065
Women's Services
(716) 568-6725
Volunteers
(716) 568-3820