Financial Assistance Program

All medically necessary services at Kaleida Health are covered by the program, including outpatient services, emergency care, admissions and home nursing care. An eligible individual cannot be charged more than the amounts generally billed for emergency or other medically necessary care.

The program does not cover private physician charges for doctors who provide services in the hospital, Medicare client shares or spend down amounts, routine dental work, cosmetic or other non medically necessary services, or private room differences and telephone or television charges. Speak with your private physician to ask whether they offer a discount plan.

If you do not qualify under the income guidelines, Kaleida Health offers an installment payment discount available to all patients. Call (716) 859-7200 for information.

This program is for New York residents. Medicaid may cover individuals who have high medical bills, receive Supplemental Security Income, or who meet certain income, resource, age or disability requirements.

This program is for children under 19 years of age who are not eligible for Medicaid. Depending on income, some families may pay a small monthly fee for coverage.

The Essential Plan is health insurance for adults with lower incomes who do not qualify for Medicaid. It includes no deductible, dental and vision coverage, inpatient and outpatient hospital care, prescription drug coverage, and free preventive care such as routine exams and screenings.

Qualified Health Plans are available through NY State of Health to New York residents who are U.S. citizens, lawfully present immigrants or DACA recipients, and who are not eligible for Medicaid, the Essential Plan or Child Health Plus.

Elderly Pharmaceutical Insurance Coverage (EPIC) is a New York State sponsored prescription plan for senior citizens who need help paying for prescriptions. Call (800) 332-3742 for an application. The Partnership for Prescription Assistance can be reached at (888) 477-2669 or at pparx.org.