Patient on a virtual care visit from home

What Is Virtual Care?

Virtual care (telehealth) provides a seamless way to manage your health, whether you're at home or on the go.

From your smartphone, tablet or computer, our providers can accurately diagnose symptoms, recommend treatment plans and prescribe medications for all your non-emergency needs.

Virtual Care

Symptoms We Treat

Note: Virtual care (telehealth) is a treatment option for non-emergency medical needs.
If you or a loved one is experiencing a medical emergency, please call 911 or visit the nearest emergency room. 


Cold, Flu & Respiratory

  • Common cold
  • Cough
  • COVID-19
  • Fever
  • Flu
  • Sinus Infection
  • Sore throat

Digestive & Stomach Issues

  • Constipation
  • Diarrhea
  • Nausea and vomiting
  • Upset stomach

Skin & Allergic Reactions

  • Acne
  • Allergies
  • Athlete's foot
  • Hives
  • Rash
  • Sunburn

Eye & Ear Concerns

  • Eye infection/irritation
  • Pink eye
  • Stye

Pain & General Discomfort

  • Headache (mild)
  • Joint or back pain (mild)
  • Heartburn

Other

  • Anxiety and depression
  • Post-discharge questions

Why Virtual Care?

Modern healthcare should simplify things for patients. By receiving virtual (telehealth) care, patients can look forward to:

  • Access

    Take distance out of the equation! Through virtual care, you'll benefit from the expertise of leading primary care providers and specialists, no matter where you're located.

  • Comfort

    Your care, your space. In place of the traditional exam room, connect with a provider in an environment where you feel truly at ease.

  • Convenience

    Reclaim your day. Skip the waiting room and get the care you need, on a schedule that works for you.

  • Hygiene

    Through virtual care, you protect yourself and your community. Receive expert care from the comfort of home when you're under the weather.

Patient consulting a provider on a smartphone

FAQs

Discover answers to your most common questions about Virtual Care at Kaleida Health

Using our flexible online scheduling service, you choose the time that works for you!

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Find The Virtual Care You Need

Start by choosing a option that's right for you.

New Patients

Create a MyChart account to receive virtual care from Kaleida Health.

Create Account

Guest Visit

Get care directly from your device, without logging in! Just provide a few details via our secure platform.

Get Care

Returning Patients

If you're already a MyChart user, you can log in to schedule a virtual visit.

Log In