What is Virtual Care?
Virtual care (telehealth) provides a seamless way to manage your health, whether you’re at home or on the go.
From your smartphone, tablet or computer, our providers can accurately diagnose symptoms, recommend treatment plans and prescribe medications for all your non-emergency needs.
Virtual Care
Symptoms We Treat
Note: Virtual care (telehealth) is a treatment option for non-emergency medical needs.
If you or a loved one is experiencing a medical emergency, please call 911 or visit the nearest emergency room.
Cold, Flu & Respiratory
- Common cold
- Cough
- COVID-19
- Fever
- Flu
- Sinus Infection
- Sore throat
Digestive & Stomach Issues
- Constipation
- Diarrhea
- Nausea and vomiting
- Upset stomach
Skin & Allergic Reactions
- Acne
- Allergies
- Athlete's foot
- Hives
- Rash
- Sunburn
Eye & Ear Concerns
- Eye infection/irritation
- Pink eye
- Stye
Pain & General Discomfort
- Headache (mild)
- Joint or back pain (mild)
- Heartburn
Other
- Anxiety and depression
- Post-discharge questions
Why Virtual Care?
Modern healthcare should simplify things for patients. By receiving virtual (telehealth) care, patients can look forward to:
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Access
Take distance out of the equation! Through virtual care, you'll benefit from the expertise of leading primary care providers and specialists, no matter where you're located.
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Comfort
Your care, your space. In place of the traditional exam room, connect with a provider in an environment where you feel truly at ease.
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Convenience
Reclaim your day. Skip the waiting room and get the care you need, on a schedule that works for you.
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Hygiene
Through virtual care, you protect yourself and your community. Receive expert care from the comfort of home when you're under the weather.
FAQs
Discover answers to your most common questions about Virtual Care at Kaleida Health
Using our flexible online scheduling service, you choose the time that works for you!
We take patient privacy very seriously and use encrypted channels to conduct the telemedicine visit.
While individual insurance plans vary, most of our telemedicine services are covered by insurance. Exact terms are based on your specific plan.
All you need is a device that connects to the internet with the ability to send and receive video! The process works best with a strong internet connection.
Yes! We offer online scheduling across primary care, women’s health, cardiology and pediatrics. Find a provider who offers online scheduling today!
Find The Virtual Care You Need
Start by choosing a option that's right for you.
New Patients
Create a MyChart account to receive virtual care from Kaleida Health.
Guest Visit
Get care directly from your device, without logging in! Just provide a few details via our secure platform.
Returning Patients
If you're already a MyChart user, you can log in to schedule a virtual visit.