Thank you for your interest in Kaleida Health and for visiting our website. If you have a general question or comment, please submit using the form provided below.

Frequently Asked Questions

The response time will depend upon the availability of resources and the nature of the request. If you do not receive a response within five business days, please contact (716) 859-CARE (2273) and press "0" to speak with an Access Center advocate. The Access Center hours of operation are Monday-Friday 8:00 a.m. - 4:00 p.m., closed on holidays and weekends.For emergencies and immediate assistance, please call 911 or visit the nearest emergency room.

No. This form is not secure. Please do not send personal or confidential information using this form.

No. To obtain medical records or birth certificates, please visit the Medical Records page for detailed information.

Please visit our Careers page for complete information regarding jobs at Kaleida Health.

Human Resources is committed to recruiting, retaining and recognizing employees, thus enabling Kaleida Health to fulfill its vision to be a premier healthcare system delivering high quality and safe care to our patients. Please visit the human resources page for contact and resource information.

Kaleida Health accepts all insurance. Although Kaleida Health participates with most insurance companies, we may be excluded or limited in our participation of certain product plans offered by an insurance company. Please visit our Patient Financial Services page for a listing of insurances that Kaleida Health and our employed physicians participate with. You may also contact your insurance company directly to determine if your specific product plan participates with Kaleida Health.