Hours
Visiting Hours
General Visitation
Monday–Friday: 5 a.m. – 10 p.m.
Saturday–Sunday: 7 a.m. – 7 p.m.
Hours may vary. Review our full visiting hours and guidelines here.
Make An Appointment
About
There aren’t many places where a world-renowned structural heart surgeon and a leading brain surgeon regularly chat over lunch. At Gates Vascular Institute (GVI) — Kaleida Health’s center for heart, vein and brain & spine care — it’s the everyday norm.
Why is this important? At GVI, collaboration starts in shared spaces like the fishbowl, a communal area designed for early-morning coffee, group lunches and spontaneous idea exchanges. These relationships extend into the procedure rooms, where physicians consult on each other’s cases, driving smarter, faster and more innovative patient care.
That's a game changer for the patients of Western New York and beyond. Expert physicians, often in the same room, share insights that lead to breakthroughs in care. This approach underpins the revolutionary stroke care developed by Dr. Nick Hopkins – care that’s now recognized as the global gold standard. It’s also why Dr. Hopkins championed the creation of GVI over 15 years ago, enhancing Buffalo General Medical Center and fostering a culture of clinical collisions that continue to spark major advances in heart, vein, brain and spine care.
Today, world-leading physicians are drawn to GVI to drive even more clinical breakthroughs, and patients are drawn here to get the best possible care.
World-Renowned Physicians
Physicians at Gates Vascular Institute (GVI) are nationally and internationally recognized leaders in heart, vascular, brain and spine care. Many serve as faculty at the Jacobs School of Medicine and Biomedical Sciences, advancing research, training the next generation of clinicians and bringing the latest medical discoveries directly to patients’ bedsides.
From complex cardiac and vascular procedures to advanced neurological and surgical care, GVI physicians are known for clinical expertise, innovation and a collaborative approach that drives the best possible outcomes for every patient.
Awards & Certifications
GVI is nationally and locally recognized for excellence in clinical care, patient safety and outcomes. Accolades from publications and accrediting organizations reflect our commitment to quality, research and patient-centered care
Why Choose Gates Vascular Institute?
- Gates Vascular Institute (GVI) delivers advanced, nationally recognized care in heart, vascular, brain and spine specialties, making it a premier destination for complex cardio-neuro care in Western New York. World-renowned physicians use leading-edge technology and collaborate daily across disciplines, sharing expertise to deliver smarter, faster, more innovative treatments.
- Partnerships with the University at Buffalo and the Jacobs Institute give patients access to advanced clinical trials and pioneering procedures, while GVI’s role as a teaching and research hub helps train the next generation of healthcare providers and advance medical innovation. This integrated, multidisciplinary approach ensures personalized treatment plans, measurable outcomes and life-changing care experiences.
- Through physician leadership, breakthrough research and patient-centered care, GVI sets the standard for advanced heart, vascular and brain and spine treatment, delivering world-class care close to home for patients throughout Western New York.
Our Leadership Team
Gates Vascular Institute of Buffalo leadership brings teams together, sets clear standards, and keeps care coordinated and patient-focused.
The Care We Provide
At Gates Vascular Institute (GVI), we provide a full spectrum of services designed to help you stay well, recover with confidence and access some of the most advanced care in the country.
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Heart Care:
Comprehensive evaluation and treatment for heart conditions using the latest diagnostic tools, minimally invasive procedures and personalized care plans. Our cardiologists and cardiac surgeons collaborate daily to deliver innovative, patient-centered care.
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Vascular Care:
Advanced care for vein and artery conditions, including complex vascular surgeries, endovascular procedures and preventative treatment to optimize long-term vascular health.
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Brain and Spine Care:
Rapid diagnosis, leading-edge treatments and comprehensive rehabilitation for neurological and spinal conditions. Our team treats stroke, traumatic brain injury, spinal disorders, Parkinson’s disease and other movement or neurodegenerative disorders, helping patients regain independence and improve quality of life.
GVI is a destination of choice for integrated cardiac, vascular and neurological care. Some of the most innovative medicine in the country—and the world—is being performed right here in Buffalo, giving patients access to breakthrough procedures and clinical trials close to home.
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When I was in the hospital, at no point in time did I ever feel like just another patient.I was treated like a human being. Kind of felt like family when I left there.”
—Anthony
Visitor Information
Find visitor details here, including visiting hours and guidelines, parking information and more.
Families are considered part of the healthcare team. Visitation encourages healing while maintaining safety for patients, visitors and staff. Policies may be customized based on a patient’s condition.
- Adult inpatient units: 7 a.m. to 10 p.m. (ICU hours may vary).
- CVICU visitation: 10 a.m.-7 p.m. and 8-10 p.m. No visitation from 7-10 a.m. or 7-8 p.m.
- For surgical procedures, adults are allowed one support person.
- For the Emergency Department, two support persons permitted and may switch.
- Staff has access to iPads and computer equipment to facilitate remote visitation upon request.
- In end-of-life cases, two (2) support persons may visit at any time.
General Visitation Guidelines
- Masks are optional. Do not visit if you are ill or in quarantine.
- Frequent hand hygiene is required.
- Visitors must be 12 years of age or older. Children under 18 must be accompanied by an adult.
- Approved visitors will receive a pass from Information Desk personnel. The visitor will need to verify identity via a valid governmental issued identification card or have their photograph taken and provide information similar to a driver’s license. Visitor pass must be worn prominently at all times.
- Visitors should self-screen for contagious diseases before arriving at a Kaleida Health facility and before accessing patient care areas.
- If you have been in contact with someone with COVID-19 or have had symptoms of COVID-19 within the past 14 days, please do not visit.
- Visitors cannot accompany patients to tests outside of their room.
Security Escorts
Security personnel are posted throughout Gates Vascular Institute. For the convenience of patients and visitors, a security officer is happy to provide escort to vehicles. Simply call (716) 859-5442.
Parking
- Parking for Gates Vascular Institute is available in the ramp at 854 Ellicott Street (between East North and Goodrich streets).
- There is a small lot available for BGMC/GVI emergency department patients on North Street at Ellicott Street.
- Metered street parking is available.
- For more information about parking and public transportation options, visit the Buffalo Niagara Medical Campus website.
Valet Service
Visitors can use the valet service at the main Ellicott Street entrance. Attendants assist with loading and unloading wheelchairs or other needs. Cost is $10 per day. Hours are as follows:
- Monday-Friday, 5 a.m. – 10 p.m.
- Closed weekends
- ATM in BGMC main lobby
- Pharmacy, Second Floor A Building, BGMC
- Monday–Friday: 9 a.m. – 7 p.m.
- Saturday: 11 a.m. – 3 p.m.
- Restrooms are located throughout the hospital
- Free WiFi throughout all Kaleida Health facilities
Dining
- Cafeteria – First Floor, Building B, Buffalo General Medical Center
- Monday through Friday, 7 a.m. to 7 p.m.
- Saturday and Sunday, 11 a.m. to 6:30 p.m.
- Tim Hortons – Main lobby, open 24 hours
- Vending machines available throughout the hospital
For nearby restaurants, shops and services on the Buffalo Niagara Medical Campus, visit bnmc.org/amenities or call 716.859.CARE (2273) for assistance.
Where to Stay
GVI is conveniently located in the Buffalo Niagara Medical Campus in the city, just minutes from the Buffalo International Airport. The following hotels provide a special rate for Kaleida Health patients and families. Call (716)-859-CARE (2273) for any further questions.
Hospitality Houses:
Grace House
($40 per night per room, all inclusive, no income requirement)*
2315 Seneca Street
Buffalo, NY 14210
(716) 829-7240
Kevin Guest House
($25 per night, per person)*
782 Ellicott Street
Buffalo, NY 14203
(716) 882-1818
Ronald McDonald House of Buffalo
($15 per night, per room)*
780 West Ferry Street
Buffalo, NY 14222
*See websites for eligibility requirements and more information.
Air: Buffalo Niagara International Airport – visit the airport website for carriers and ground transport. Commercial Air Carriers | Buffalo Niagara International Airport
Bus: Metropolitan Transportation Center, 181 Ellicott St; Greyhound greyhound.com (716) 855-7531; Trailways (716) 852-1750
NFTA Metro Bus & Rail: Metrorail stop at Allen Medical Campus Station; schedule: metro.nfta.com | (716) 855-7300 metro.nfta.com/Routes
Rail: Amtrak Downtown Station, 75 Exchange St | (716) 856-2075; Main Station, 55 Dick Rd, Cheektowaga | (716) 683-8440 Amtrak
Car Rentals: Alamo, Avis, Budget, Enterprise, Hertz, National, Thrifty, Boulevard Van City
Road Conditions: NY State Thruway, 1-800-847-8929 New York State Thruway
- Guest Relations/ Patient Information - (716) 859-5600
- Administration - (716) 859-3383
- Billing Office - (716) 859-7200
- CAT Scan - (716) 859-2701
- Emergency Medicine - (716) 748-2100
- Family Planning -1100 Main St. (716) 748-4988
- Neurology - (716) 859-7501
- Pastoral Care - (716) 859-2864
- Physical Therapy - (716) 859-2201
- Primary and Specialty Clinic - 100 High St (716) 859-2175
- TTY Service for Hearing Impaired - (716) 859-3673
- Ultrasound - (716) 859-1088
- Volunteer Services - (716) 859-2603
- X-Ray - (716) 859-2840
Meet Your Care Team
Our physicians are part of Kaleida Health’s unified network, bringing together leading specialists dedicated to delivering exceptional, patient-focused care across a wide range of medical fields.
Meet the physicians dedicated to your care:
Frequently Asked Questions
We provide a full range of services, including advanced imaging, specialized intensive care units, cardiology, brain and spine care, internal medicine, surgery, cancer care and emergency care available 24/7.
You can schedule an appointment by calling 716.859.CARE (2273) or by contacting your physician for a referral. Many specialty clinics also offer online scheduling through Kaleida Health’s patient portal.
Please bring a valid photo ID, your insurance card, a list of current medications and any relevant medical records. Arriving a few minutes early allows time for registration and preparation.
We accept most major insurance plans. Contact 716.859.CARE (2273) or check our website to confirm coverage for specific services.
Visit the Kaleida Health Careers page at kaleidahealth.org/careers to search job openings and submit your resume online
News, Events and Classes
Stay connected with the latest updates, upcoming events and classes happening at this location.
Contact
If you have a general question or comment about Buffalo General Medical Center, please submit it using the form below.
Interested in a career with Kaleida Health? Visit our careers page for more job information.
If you are experiencing a medical emergency, please contact 911 or go to the nearest Emergency Room
How can we help you?
Easily Access MyChart During Your Hospital Stay
As a patient within the Kaleida Health network, MyChart provides you with easy access to manage your healthcare journey. Use the app to connect with your care team across all Kaleida Health facilities, review your medications, schedule upcoming tests and explore hospital-specific services and resources.
Ready to take the next step in your healthcare journey?
Contact us today to schedule your appointment or learn more about our services.