Employee Resources

MyIT Service Portal

IT Service Portal (MyIT) is available for all Kaleida Health employees to see computer system outages and other notifications, submit tickets, view open tickets, request specific products/services and search for answers.

Remote Access Options

Access to selected Kaleida Health Citrix resources.

KPass

KPass is a self-service portal to register employee profiles or create a password as a new user or reset a forgotten password.

Human Resources

Human Resources is committed to recruiting, retaining and recognizing employees. Our teams include: Talent Acquisition, Employee Health & Safety, Learning & Performance, Benefits, Compensation, HR Analytics, Payroll, HRIS, Integrated Absence, Site HR Operations, and Labor Relations.

Associate Identity Request Form

• The Associate Identity Request Form (A.I.R. Form) validates user information from a Kaleida Health Partner.
• Once submitted, the CyberSecurity team submits the request for approval to required entities.
• Upon approval, the user receives an "Associate" number for access to Kaleida Health resources.

Associate Identity Request (A.I.R.) Demographic End User Information

Use the spreadsheet to load users into the AIR system for access to Kaleida Health resources. Email the completed spreadsheet to your Kaleida Health contact at least two weeks before access is needed.

Kaleida Health Credit Union

Employees of Kaleida Health, Brylin Hospital along with, independent contractors, or self-employed persons who work regularly in the Healthcare Industry in the New York counties of Erie or Niagara, and their family members, are eligible to join KHFCU.

Employee COVID-19 Testing

• Employees must bring their ID badge at the time of sample collection.
• Those tested will receive their results through the Kaleida Health Patient Portal.
• Testing sites will be closed Labor Day, Thanksgiving Day, Christmas Day, New Year's Day (open Christmas Eve and New Year's Eve)