Sub headline: A Kaleida Health hospital delivering the most comprehensive care typically found in an urban medical center to rural Southwestern New York, including advanced emergency services, state-designated Stroke Center and the region’s only interventional cardiac catheterization program
Location
515 Main Street
Olean, New York 14760
About Olean General Hospital
For more than 125 years, Olean General Hospital has provided high-quality care to the residents of Olean and communities across New York’s Southern Tier. Guided by a commitment to compassionate, state-of-the-art medicine, Olean General Hospital has grown through the generosity and service of community patrons who continue to support its mission.
Olean General delivers the most comprehensive care in Southwestern New York. The hospital continues to advance care close to home, offering the region’s only interventional cardiac catheterization program, a New York State-designated Stroke Center and comprehensive cancer care program.
Additional services include the area’s only accredited Center for Wound Healing and Hyperbaric Medicine, an outpatient surgery center, an Intensive Care Unit with on-site intensivists providing care for critically ill patients, and a robust primary care network and specialists.
What care do we provide
Olean General Hospital is a community hospital and teaching facility offering patients greater access to multiple subspecialty areas close to home.
24/7 Emergency Department supported by the region’s only heart attack receiving center within 70 miles and an accredited stroke receiving center and critical care unit
Inpatient medical and surgical care including a newly introduced robotic assisted surgery program
Advanced maternal care, labor and delivery unit and other comprehensive women’s health services
Radiation oncology and medical oncology services ensuring patients have access to advanced cancer care without traveling far from home
Diagnostic and interventional radiology and imaging services
A comprehensive network of primary care providers and specialists
View the full list of services –link to full KH service list
Awards & Certifications
DNV Accredited Hospital
DNV ISO 9001 Certification
DNV Certified Primary Stroke Center
DNV Advanced Certification Sterile Processing
American Heart Associations’ Get with the Guidelines - Rural Coronary Artery Disease Stemi Gold
Quality Oncology Practice Initiative (QOPI)
AHA Mission Lifeline
Labor and Delivery Excellence Award
Safe Sleep Champion
American College of Radiology Accredited Facility
Visiting Hours & Guidelines
Visiting hours at Olean General Hospital may vary by department to ensure patient safety and privacy.
General inpatient nursing unit visiting hours are 8 a.m. - 8 p.m.
Specialty units, including intensive care and maternity services, have modified visiting policies. View our current visiting hours by specialty.
<Insert Link to UAHS Visitation Policy>
Parking and security
Parking
Free parking is available to visitors in designated parking lots at all entrances to the hospitals.
Security
Visit the Information Desk at the front entrance or call (716) 316-9746 if you need assistance.
A security officer escort to and from your vehicle can be requested anytime. Request a security escort by calling (716) 316-9746.
Lost and found items are accepted and stored in the site security offices. Reasonable effort is made to contact owners of lost property.
Jump-starts and tire inflation products are available at most sites. Contact the Security office for help.
Kaleida Health Security Departments will be happy to secure any valuables you have inadvertently brought to the hospital. Simply ask your nurse to contact Security.
Patient and visitor amenities
We are committed to making each hospital visit as comfortable and convenient as possible for our patients and visitors.
Where to eat
On-site dining options are available for visitors and family members.
Café 515 – Monday – Friday 7 a.m. – 1:30 p.m.
Café 515, located on the ground floor, offers an abundance of choices include the day’s featured soup, salad bar, entrée selections, made-to-order sandwiches, wraps and freshly made pizza. “Grab and Go” selections of sandwiches and salads along with a variety of coffee, drinks, bottled beverages and snack items are available.
Coffee Kiosk – Monday – Friday 6 a.m. – 1 p.m. Is a we proudly serve Starbucks coffee kiosk located on the first floor near the main entrance.
Strive Market - Located in the dining room, the Strive Market offers a variety of grab-and-go snacks, beverages and prepared meals 24/7.
Olean General Hospital Gift Shop
The Olean General Hospital Auxiliary supports the mission and vision of Olean General Hospital through fundraising including operating the hospital’s gift shop in the main lobby. The gift shop offers a variety of gifts and floral arrangements that can be delivered to patients upon request. Items may also be ordered online for inpatient delivery. View our website here (Link website: https://www.oghgiftshop.com/)
Send E-Cards and Healthcare Thank Yous
Send an e-card to an inpatient at OGH. Cards will be delivered to patients from 11 a.m. - 3 p.m., Monday-Friday, except holidays. Cards submitted outside that time frame will be delivered the next business day.
Email ECards@KaleidaHealth.org and include the following information:
Choose a design
Patient's full name
OGH room number (if known) (Please note: Behavioral Health Unit (BHU) admittance not included due to patient confidentiality.)
Personal message
Send an e-card to a healthcare staff member who you'd like to thank for their extraordinary care. Cards will be delivered Monday through Friday, except holidays.
Email ECards@KaleidaHealth.org and include the following information:
Choose a design
Staff member's full name
Staff member's department/floor, if known
Personal message
Chapel
The Chapel, located on the second floor, is available for reflection and prayer.
Free Wi-Fi
Complimentary Wi-Fi is available throughout the hospital campus for patients and visitors.
Television
Television access is available in all patient rooms, free of charge. Use the TV guide for programming information at Olean General Hospital.
Where to stay near Olean General Hospital
Families traveling from outside the Olean area can access nearby hotel accommodations. Be sure to ask about special rates when booking as a patient or visitor.
Holiday Inn Express, 101 Main Street, Olean, NY (716) 375-1000 0.2 miles from the hospital
Hampton Inn & Suites, 110 Jack Murphy Boulevard, Olean, NY (716) 701-6900 1.5 miles from the hospital
Fairfield by Marriot Inn & Suites, 3270 West State Street, Olean, NY (716) 372-7500 3.1 miles from the hospital
Transportation
Free transportation between Bradford Regional Medical Center and Olean General Hospital is available through a partnership with the Area Transportation Authority. Service is available on a reservation basis seven days a week, including holidays, from 10 a.m.-8 p.m.
Reservations can be made up to two weeks in advance although priority will be given for same-day service for inpatient visitors at OGH. To make a reservation, call (866)743-3282 or (866) RIDE ATA. Pick up and drop off locations include BRMC, Tops in Bradford, and OGH.
Contact us:
For general information, use the contact us form or call the main hospital line.
Phone Directory:
Main Hospital Number
(716) 373-2600
Administration
(716) 373-2600
Admissions
(716) 373-2600
Barry Street Health Center
(716) 543-3255
Billing Inquiries
(716) 375-7331
Cardiac Clinic
(716) 375-7035
Cardiopulmonary
(716) 375-6220
Care Management
(716) 375-6169
Central Scheduling
(716) 375-6400
Delevan Health Center
(716) 707-7040
Diabetes Education
(716) 375-4127
Dialysis
(716) 375-6901
Emergency Department
(716) 375-6275
Foundation
(716) 375-7445
Holiday Park Health Center
(716) 701-1700
Human Resources
(716) 375-6156
Labor & Delivery
(716) 375-6330
Laboratory
(716) 375-6230
Marketing & Communications
(716) 375-7487
Medical Records
(716) 375-6205
Nutrition Counseling
(716) 375-6297
Physical Medicine and Rehabilitation
(716) 375-7333
Outpatient Medicare Accts.
(716) 375-7332
Outpatient Rehabilitation
(716) 375-7485
Outpatient Surgery Center
(716) 375-7433
Pastoral Care
(716) 375-6970
Patient Education
(716) 375-6412
Physical Therapy
(716) 375-7481
Pre-Admission Surgery
(716) 375-7434
Radiology
(716) 375-6254
Salamanca Health Center
(716) 945-0361
Sleep Disorder Center
(716) 701-1541
TTY For Hearing Impaired
(716) 375-6280
Volunteers
(716) 375-6119
Wound Center
(716) 375-7577
What makes Olean General Hospital a leader in healthcare?
Olean General Hospital provides advanced services typically found in urban medical centers, right here in New York’s Southern Tier. With comprehensive cancer care, surgical services and a strong primary and specialty care network, Olean General delivers innovative, high-quality care close to home.
What services does Olean General Hospital offer?
Olean General Hospital provides comprehensive healthcare services, including 24/7 emergency care, the region’s only interventional cardiac catheterization program, a state-designated Stroke Center, radiation and medical oncology, critical care, accredited wound care, surgical services, maternity care, primary and specialty care, imaging, dental services and other outpatient services.
Does Olean General Hospital accept my insurance?
We accept most major insurance plans. Contact the main billing office at (716) 375-7331 to confirm coverage for specific services.
How do I schedule an appointment at Olean General Hospital?
You can schedule an appointment at Olean General Hospital by calling (716) 373-2600 or by contacting your physician for a referral. Many specialty clinics also offer convenient online scheduling through Kaleida Health’s Patient Portal.
Is Olean General Hospital accredited?
Yes. Olean General Hospital is accredited by Det Norske Veritas (DNV) Healthcare, recognizing our ongoing commitment to high-quality, patient-centered care. Through DNV’s NIAHO standards, OGH integrates CMS requirements with the internationally recognized ISO 9001 Quality Management System to ensure safe and effective healthcare services. Being ISO 9001 certified, Olean General Hospital focuses on improving processes in every department and continual quality improvement.
What should I bring to my appointment at Olean General Hospital?
When attending an appointment at Olean General Hospital, please bring a valid photo ID, your insurance card and any required referral or authorization forms. It is also helpful to bring a current list of medications, including dosages, as well as information about your medical history and any recent test results. If applicable, bring your copay and any necessary paperwork provided prior to your appointment. Arriving a few minutes early can help ensure a smooth check-in process.
News, Events and Classes
Stay connected with the latest updates, upcoming events and classes happening at this location.
Contact
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