Patient Safety Awareness Week is an annual recognition event intended to encourage everyone to learn more about healthcare safety.
Our quality mission is to lead the organization in best practice through a culture of patient-centeredness
Patient Safety Awareness Week serves as a dedicated time and platform for growing awareness about patient safety and recognizing the work already being done.
The World Health Organization estimates that 134 million adverse events occur each year due to unsafe care in hospitals in low- and middle-income countries, resulting in some 2.6 million deaths. Some studies suggest that as many as 400,000 deaths occur in the United States each year as a result of errors or preventable harm. Not every case of harm results in death, yet they can cause long-term impact on the patient's physical health, emotional health, financial well-being, or family relationships.
The vision of Kaleida Health’s Quality and Patient Safety Department is to exceed national benchmarks in quality outcomes by ensuring that every patient always receives safe, exceptional and compassionate care. All acute care hospitals throughout the United States participate in a patient survey process designed and regulated by the Centers for Medicare and Medicaid Services (CMS). The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey measures patients’ perspectives of their care.
Kaleida Health was the first hospital system in Western New York to partner with DNV Healthcare to provide accreditation services for its hospitals, and has been ISO 9001 certified since 2014. ISO 9001 is recognized by businesses around the world as the benchmark for continual quality improvement.
Preventing harm in healthcare settings is a public health concern. Everyone interacts with the healthcare system at some point in life. And everyone has a role to play in advancing safe health care.
The PDCA Performance Improvement Model consists of: Planning a change or a test aimed at improvement. Doing the change or test on a small scale. Checking the results (data). Acting on the change, whether to continue with it, stop, or run through the cycle again.