Olean General Hospital (OGH), member campus of Upper Allegheny Health System (UAHS), is proud to announce Marcene “Marcy” Aloi as its 2023 Employee of the Year.
Marcy’s hard work in her role as patient account rep allowed her to snag the title of OGH’s 2023 Star Award.
“Marcy’s strong work ethic is what truly makes her shine. Her years of experience not only makes her knowledgeable but allows her to be a leader among her co-workers providing valuable insights to their role. She always welcomes a challenge and is outsourced for many complex issues to find a practical resolution to any given situation,” said Norine Jones, manager of financial services, UAHS. “Marcy has exceptional customer services skills providing kind and compassionate service to everyone she encounters as well as takes the time to listen to understand the situation as a whole. Marcy is valued for her dedication to her position and to UAHS. We’re very thankful for her!”
Starting in 1985, Marcy has been with Olean General Hospital for over 40 years. She held a part-time admissions clerk position when she was first onboarded. She later transitioned to a full-time cashier position in 1988 and eventually transitioned to patient accounts in 1989, remaining there ever since. A local from Portville, she enjoys spending time with her husband, Tony, and daughters, Liz, Alexis, and Gianna as well as her grandchildren.