MyChart at Kaleida Health

MyChart at Kaleida Health

MyChart is the secure patient portal that helps you stay informed, prepared and connected to your care at Kaleida Health. From scheduling appointments and messaging your care team to reviewing test results and managing medications, MyChart brings your health care together in one convenient place — on your phone, tablet or computer.

Why use MyChart?

Skip the phone calls and take control of your appointments.

With MyChart you can:

  • Schedule certain appointments instantly online
  • Request visits with preferred dates and times
  • Join a wait list for earlier openings
  • Cancel appointments within the allowed time frame
  • Favorite appointment types for faster scheduling in the future
  • Pay your bill

You can also complete eCheck-In before your visit, update your information and review medications, health issues, allergies, and questionnaires so your care team is ready when you arrive.

Getting Started

An older couple using the MyChart app on a tablet.

Access MyChart

You can access MyChart:

After downloading the app:

  • Open the app
  • Search for Kaleida Health
  • Log in or select Sign Up to create an account.

If you receive care at more than one organization that uses MyChart, you can securely switch between organizations within the app.


FAQs

Progress notes are shared by default with patients. Clinicians may choose to manually share additional types of notes.

Yes. Diagnoses are shared with patients unless they are manually unshared by a clinician.

All test results are released to MyChart.

  • Normal labs are released immediately.
  • Sensitive results, pathology, genetics, cytology and advanced imaging are released within three days.

All medications on a patient’s medication list are visible.

Patients and proxies may schedule visits including:

  • New patient visits
  • Follow-up appointments and new problem visits
  • Physical exams
  • Prenatal visits
  • New gynecological visits
  • Certain radiology and cardiology procedures

Proxies have full access to a child’s chart until the child turns 13 years old. After that, limited access remains for insurance coverage, payments, demographic updates, document signing and planning information.

MyChart is available in English and Spanish. Most navigation and system text is translated, though clinical messaging remains in English.

Take the next step toward simpler, more connected health care.

Log in to MyChart to manage your care — or sign up today to get started.

Log in to get started

Take the next step toward simpler, more connected health care.