Millard Fillmore Suburban Hospital

Visiting hours at Millard Fillmore Suburban Hospital may vary by department to ensure patient safety and privacy.

General inpatient nursing unit visiting hours are 7 a.m. -10 p.m.

Specialty units, including intensive care and maternity services, have modified visiting policies.  View our current visiting hours by specialty.

Corporate Visitation Policy for All Locations

Parking

• Free on-site parking is available for patients and visitors, with valet parking available at the front entrance. 
• Valet parking is available at the front entrance Monday – Friday, 8 a.m. - 6 p.m. for a fee.
• Complimentary shuttle service is offered Monday – Friday, 7 a.m. - 3 p.m. to assist in transportation to and from your vehicle if needed. Call (716) 568-3065 for a pickup.

Security

• Visit the Information Desk at the front entrance or call (716) 568-3065 if you need assistance.
• A security officer escort to and from your vehicle can be requested anytime. Request a security escort by calling (716) 568-3065.
• Lost and found items are accepted and stored in the site security offices. Reasonable effort is made to contact owners of lost property. 
• Jump-starts and tire inflation products are available at most sites. Contact the Security office for help.
• Kaleida Health Security Departments will be happy to secure any valuables you have inadvertently brought to the hospital. Simply ask your nurse to contact Security.

On-site dining options are available for visitors and family members. 

Café – Monday – Friday 6:30 a.m. - 11 p.m.; weekends and holidays 11 a.m. – 6:30 p.m.

The Café choices include the day’s featured soups, salads, entrée selections, sandwiches from the SubConnection and freshly made pizza from Pete’s Arena. “Grab and Go” selections of sandwiches and salads along with a variety of coffee, drinks, bottled beverages and snack items are available.

Tim Hortons - Tim Hortons is located on the first floor near the main entrance and open daily.

Strive Market - Located in the main lobby, the Strive Market offers a variety of grab-and-go snacks, beverages and prepared meals 24/7.  

The hospital gift shop offers flowers, cards, comfort items and various gift options for patients and visitors. 

The Chapel, located on the ground floor, is available for reflection and prayer.

Complimentary Wi-Fi is available throughout the hospital campus.

Television access is available in all patient rooms, free of charge. Use the TV guide for programming information at Millard Fillmore Suburban Hospital.

Millard Fillmore Suburban Hospital in Amherst is accessible by public transportation, with NFTA bus routes serving the surrounding communities of Amherst, Williamsville and Erie County. Patients and visitors are encouraged to check NFTA schedules when planning their visit.

Families traveling from outside the Amherst area can access nearby hotel accommodations. Our team can provide information about local lodging options and preferred partner hotels when available. See a list of hotels nearby that provide a special rate for Kaleida Health patients and families or call (716) 859-CARE (2273) with any further questions.