What are Bereavement and Family Support Services?
The Bereavement and Family Support Services program at Golisano Children’s Hospital of Buffalo provides compassionate, family-centered care for individuals and families experiencing the loss of a child, parent, sibling, spouse or loved one. In partnership with our Family Support Services team and trusted community organizations, we offer emotional support, education, resources and connection to help families navigate grief in healthy and meaningful ways
Our interdisciplinary team recognizes that every grief journey is unique. Through counseling referrals, peer support, group programs, remembrance activities and community partnerships, we strive to create a safe space where families feel heard, supported and empowered.
Who We Serve
Bereavement and Family Support Services are available to:
- Parents, caregivers and grandparents who have lost a child
- Children and adolescents coping with the loss of a parent, sibling or loved one
- Families experiencing miscarriage, stillbirth or infant loss
- Individuals grieving the loss of a spouse or significant other
- Siblings and extended family members adjusting to loss
- Families seeking emotional, spiritual and community-based support
These services are especially helpful for families seeking guidance, connection and reassurance during difficult transitions.
The Care We Provide
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Individual and family support
Our team helps families understand grief responses, develop coping strategies and access appropriate resources. Support is tailored to each family’s cultural, spiritual and emotional needs.
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Group and peer support programs
We partner with community organizations to offer peer-led and professionally supported grief groups for parents, children, adolescents and caregivers. These groups provide opportunities to share experiences and build supportive relationships.
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Child and adolescent grief support
Specialized programs help children and teens express emotions through discussion, creative activities and age-appropriate education. These services promote healthy emotional development and resilience.
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Perinatal and infant loss support
Families experiencing miscarriage, stillbirth or early infant loss receive sensitive, specialized support and referrals to regional perinatal bereavement networks.
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Remembrance and healing activities
We offer opportunities for families to honor loved ones through memorial events, keepsakes and reflective practices that support long-term healing.
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Community resource navigation
Our team connects families with local, regional and national organizations that provide ongoing grief support, education and advocacy.
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Talking with children about loss
We provide guidance on using honest, age-appropriate language, validating emotions and helping children feel safe expressing sadness, anger, confusion or fear.
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Accessing support services
Families may request support through their care team or Family Support Services. Referrals can be made during inpatient stays, outpatient visits or following a loss.
Why choose our bereavement and family support program?
Integrated partnership with Family Support Services
Strong community collaborations
Child- and family-centered approach
Specialized pediatric and perinatal expertise
Access to local and national resources
Compassionate, culturally respectful care
Where services are available
Bereavement and Family Support Services are provided throughout Golisano Children’s Hospital of Buffalo.
818 Ellicott Street, Buffalo, NY 14203
(716) 323-2000
Getting Started
Families may request services through their nurse, physician, social worker or Family Support Services team. Referrals can be made at any point during care or following a loss. Services are typically part of comprehensive hospital support.
Resources
Families have access to educational materials, preparation guides and community referrals to support healing and long-term well-being.
Holidays and special occasions can be especially challenging after a loss. Families may experience renewed grief, memories and emotions. Planning ahead and seeking support can help make these times more manageable.
Helpful reminders:
- The first year is often the most difficult. Set realistic expectations.
- Decide which traditions to continue, change or pause.
- Accept help with daily tasks.
- Consider charitable giving in your loved one’s memory.
- Share plans with trusted family and friends.
- Avoid canceling all activities, but do not overextend yourself.
- Allow space for all emotions.
- Joy does not diminish love or remembrance.
- Practice healthy self-care.
- Engage in physical activity when possible.
- Journaling may help process emotions.
- Create new traditions.
- Consider remembrance activities such as memory boxes, quilts, cemetery visits, moments of silence or memorial services.
Often, anticipation can be more difficult than the day itself. Be gentle with yourself and others. There is no right or wrong way to remember.
Groups for child loss:
Parent Grief Support Group – Buffalo
Save The Michael’s of the World
- Peer-led grief and loss support group
- https://www.savethemichaels.org/peer-led-groups
- 737 Delaware Ave, Buffalo, NY 14209
- Jackie: 716-984-8375
Bereaved Parents of Western New York
- Support for parents, grandparents and siblings
- http://www.bpwestny.bpchapter.org/
- 1025 Borden Rd, Depew, NY 14043
- Tony and Bernie: 716-675-3844
Tiniest Angels – WNY Perinatal Bereavement Network
- Support for miscarriage, perinatal and infant loss
- https://wnypbn.org/programs/
- 2145 Old Union Rd, Cheektowaga, NY 14227
- Kristen: 716-626-6363
Loss of spouse or significant other:
Soaring Spirits – Buffalo/Northtowns and Southtowns
- Connects widowed individuals with peer support
- https://soaringspirits.org/event-regions/
- Northtowns: Toni, 716-868-7370, admucilli22@gmail.com
- Southtowns: Laurie, 716-984-8507
Groups for children and youth:
Helping Children Grow Through Grief
- Golisano Children’s Hospital of Buffalo program for ages 5–18 who have experienced the death of a parent or sibling
- Web address: To be determined
- Tara: 716-323-1520
Youth Suicide Loss Grief Support Group
- For youth ages 13–18 who have lost a loved one to suicide
- https://mhawny.org/programs/family-support/
- 35 Cazenovia St, Buffalo, NY 14210
- Sophie Reese: sreese@MHAWNY.org
Online support programs:
Camp Erin (Online)
- Grief support and connection for youth and families
- www.elunanetwork.org/camp-erin-online/programs
Children’s Bereavement Center
- Free virtual support groups for ages 4 and older
- www.childbereavement.org/support-groups
The Collective Hope
- Support groups for children, teens, and adults
- www.thecollectiveforhope.org/grief-support-programs/griefs-journey
Sad Dad’s Club
- Peer support for bereaved fathers
- www.saddadsclub.org
T.A.P.S.
- Comprehensive grief resources and care groups
- https://www.taps.org/caregroups-by-state
Faith-based support:
GriefShare
- Christian-based grief education and support
- www.griefshare.org/findagroup